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General Data Protection Regulation

/General Data Protection Regulation
General Data Protection Regulation2018-05-23T13:45:10+00:00

General Data Protection Regulation

General Data Protection Regulation – GDPR is a piece of legislation which has significantly changed the way in which data belonging to citizens of the European Union is protected.

From May 25th, 2018 any businesses operating inside AND outside the EU will have to maintain much stricter controls on the way in which they collect, record and store personally identifiable data of a European Citizen.

Although this is a European piece of legislation, it’s been specifically created to protect EU citizens regardless of where in the world they (or their data) may be, meaning businesses in all corners of the globe are affected.

What is personally identifiable data?

Any piece of data that relates to a specific person that can be used to directly or indirectly identify that person. Standard pieces of data like names, email addresses, phone number or identification numbers are all personal data; but other less obvious examples exist as well such as credit card numbers, IP addresses, place of education, employer etc.

Although this law only applies to European Citizens we have implemented the controls company wide and offer the same strict controls and privacy to all our clients irrespective of nationality therefore please take note of the following information.

Key Information

When you share any personal information with us, or any personal information is obtained for the sole purpose of assisting with works carried out by our company Downbelow Marine & Wildlife Adventures, we take measures to protect it. This may include, but are not limited to, encrypting data both locally and remotely and using software that fully complies with the GDPR Act 2018.

To reassure you further, we only ever share any part of any collected data, with our official travel partners for the sole purpose of your reservation via protected data transmission.

  • We only use your personal data for the purpose for which you provided it.
  • We will only share select data if we are required to do so by law. Otherwise, we will always ask for your consent.
  • You can always get in touch to ask us what personal data we hold and to correct and update your data if anything changes.

Communications & Consent

As part of our service, we will communicate with you via phone, email, text, whatapp or in person. By engaging in our service you give your consent for us to store your personal data and the personal data of other persons in your travel group that you provide to us.

You have the right to access your own personal data and you have the right to request that we permanently erase your personal data. If you have any questions, don’t hesitate to write to us at [email protected]

Thank you for being a valued client of Downbelow Marine & Wildlife Adventures Sdn Bhd

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Testimonials

It doesn’t get any better than Downbelow!
They planned our entire 2 week stay in Borneo, we didn’t have to lift a finger. We saw everything you can imagine; Pygmy Elephants, Orang Utans, Proboscis Monkeys, Crocodiles, Horn bills!They know all the best local spots and really take care of you which is so important when traveling somewhere new!
Tamsin & Phil, Independent Travellers
One stop shop for marine and wildlife adventure
I spent a month with Dive DownBelow studying to be a PADI Open Water Instructor. Great location (near markets, shops and cafes), professional staff and a fun experience all round.
Carl Charter, GoPro Intern
A very memorable holiday!
The whole Dive Downbelow team is great and this was a huge contributor to us having a very memorable holiday with you. Thank you for your help all through the trip, and also thank you to Tim who was very professional, patient and made our diving course so enjoyable and successful.
Dmitry & Helen, Independent Travellers

Our Commitment to Conservation!

RESPONSIBLE TOURISM project_aware_logo

During the past 15 years the company has established itself as a leading conservation and education provider locally and on the international platform. At Downbelow we are committed to responsible tourism. We design experiences and provide courses that foster appreciation, awareness and conservation of our environment and development of local people. In the course of this labour of love, our effort has been acknowledged by various publications and awards. To date, Ghost Net Removals, Underwater and Beach Clean Ups, Coral for Life, Tree for Life & Project Aware remain a large focus of our day to day life Downbelow!

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What Makes Downbelow Different ?

  • Full Service Island Based PADI 5 STAR IDC Centre – Tunku Abdul Rahman Park
  • Own and Operate Our Adventure Lodge Accommodation – KK Times Square
  • Fully Comprehensive Quality Control Standards and Procedures
  • Resident Platinum PADI Course Director – In House and Full Time
  • Gained International Awards for Excellence, Education and Experiences
  • Awarded the PADI Green Star Award for Environmental Practices to Reduce our Environmental Footprint
  • Hassle FREE – airport to airport service all under one company.
  • Dedicated experienced travel consultant for planning your trip, during your trip and post trip support.

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